July 19

How To Do Business With Humana

The MAPD Annual Enrollment Period can be a hectic and hopefully very busy time of year. It can also be frustrating when you're scrambling to find all the information you need while you're writing business. That's why we have put together a free guide to doing business with Humana.

Contact Humana for Medicare Advantage by calling 1-800-787-4708, faxing them at 1-877-889-9936 or visit their website.

How to Get Certified With Humana

Starting in early June, new agents can begin certifying to sell Humana products. Returning agents can begin the certification process mid June.

To check your certifications, log into Vantage, Humana's Agent Portal. Click "Licensing, Certification and Contracts" (on the left below the welcome message), and then choose "Certifications" on the side menu on the left. Here you can view, renew, or get certifications. 

Where to Access Humana's Electronic Applications

To access Humana's electronic applications, look under "Quote and Enroll" on the Vantage welcome page. In this section, you will be able to enter online enrollment, access MAPA downloads, view the statuses of applications, and more.  

How to Access Your Commission Status

You can find your commission status by looking under "Commissions" on the Vantage welcome page. Next click "Commission Statement Portal", the first option in this section. This takes you to your compensation statements where you can view your commission statements, specialty bonus statements, leaders club statements, commission tier, prior statements, etc. 

How to Find the List of Covered Drugs

Use Humana's search tool to look up a specific drug you need. It will tell you whether the drug is covered by Humana and provide alternatives and generics. Or you can print out the full list of drugs covered by Humana, called the Prescription Drug Guide. Select from the options below to download and print.

If you have Group Medicare through your employer, please refer to the Prescription Drug Guide (PDG) section of your Evidence of Coverage (EOC) document to find your plan type.

How to Find the Right Provider

Having a doctor that is your primary care physician, or PCP, is an important part of living a healthy and happy life. Your client's PCP is their partner for general health and for sickness and injury. Their network of healthcare providers has contracted to provide services to Humana members for less than what they typically charge. Learn more about the Humana networks available to your clients. 

How to Order Supplies

You can order supplies from Humana by searching for the materials you need under "Sales and Marketing" on the Vantage welcome page. You can order Medicare sales materials, view presentation videos, and download PowerPoint presentations and brochures. You can also download the Medicare Supplement Agent Guidebook, a customizable materials catalogue, and a Medicare document library.   

Quickly and easily order supplies through Tidewater Management Group by giving us a call at 888-622-9122 or by filling out this form.

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