UnitedHealthcare 2016 Certification

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2016 UnitedHealthcare Certification

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To solicit, present or sell any products in the UnitedHealthcare Medicare Solutions portfolio¹, you must be licensed and appointed (if applicable) in the state in which the consumer resides and certified in the product(s) you are presenting to and/or enrolling the consumer. To become certified for the plan year, you must complete all the required prerequisite modules and the individual product module(s) for the product(s) you wish to sell.

1. You must complete, in order, the following prerequisite modules and pass the corresponding assessment with a score of 85% or higher within three attempts:
   • Medicare Basics
   • Ethics and Compliance
   • AARP 101
2. You must complete the product module(s) and pass the corresponding assessment(s) with a score of 85% or higher within three attempts, or you are not allowed to sell the applicable product for the applicable plan year. Available product modules by type are:
   • Medicare Advantage Plans (HMO, POS, PPO)
   • Private Fee-for-Service Plans (PFFS)
   • AARP Medicare Supplement Plans
   • SecureHorizons Medicare Supplement Plans²
   • Medicare Prescription Drug Plans
   • Chronic Condition Special Needs Plans (CSNP)
   • Dual Special Needs Plans (DSNP)
   • Institutional Special Needs Plans (ISNP)³
   • Institutional-Equivalent Special Needs Plans (IESNP)³
   • Senior Care Options³

Note: If you do not score the minimum 85% in three attempts on a prerequisite module, you are not allowed to sell any UnitedHealthcare Medicare Solutions products for the applicable plan year.

1 May include branded UnitedHealthcare, AARP, Care Improvement Plus, Medica HealthCare Plans, Preferred Care Partners, SecureHorizons, or Sierra.

2 Available only to Internal Sales Representatives (ISR) and Telesales Agents

3 Available by invitation only

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AHIP Certification Instructions

American Health Insurance Plan (AHIP) Certification satisfies the requirement for the following UnitedHealthcare Medicare Solutions Certification Modules: Medicare Basics, Medicare Advantage Plans and Medicare Prescription Drug Plans. If you choose the AHIP option, you will also be required to complete the following pre-requisites: Pledge of Compliance, Ethics and Compliance and AARP 101. UnitedHealthcare will accept your AHIP certification and display any other required modules. As with other requirements, you have three attempts to pass the assessments at 90%. If you choose to certify via AHIP, you need to transmit the 2016 AHIP Certification before any other 2016 modules. Failure to do so will result in AHIP score rejection.

To begin 2016 UnitedHealthcare Medicare & Retirement certification using AHIP, complete the following steps:

1. Log into www.UnitedHealthProducers.com
2. Click Learning Center
3. Click “2016 AHIP (EDC Only)”
4. Click “Launch course”
5. Sign on with your AHIP ID and password OR register if you are a new AHIP user
6. Complete the assigned modules. Returning AHIP users will be assigned the recertification modules. New AHIP users will be assigned the full certification modules.
7. Pass the test in 3 or fewer attempts with a score of 90% or higher
8. At the end of the test, go to the home page – Click “Transmit.” Next, you must complete the following modules and pass the tests that are associated with them: 2016 Ethics and Compliance, 2016 AARP® 101

Remember: AHIP Certification is voluntary. If you elect to do this, you will receive a $50 discount off the AHIP certification fee if you first enter the AHIP site by going through the www.unitedhealthproducers.com Learning Center. Also, after you begin 2016 Medicare Basics Test you will not be allowed to select AHIP for certification.

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